Any cancellation or change to bookings must be done 24 hours prior to scheduled appointment. Failure to do so will result in service fees.

All appointments involving interior work receive a telephone call the day prior to scheduled appointment. A rescheduling fee will be charged to all “no-shows”.

Failure to be present at any appointment scheduled using a, “deal of the day” or, “Groupon” style appointment will result in a forfeit of voucher value.

Capital Windows and Snow does not warranty any exterior or interior window cleaning as well as cleaning of eaves troughs and gutters.

Capital Windows and Snow maintains the right to refuse service on any activity that is deemed to be unsafe.

Capital Windows and Snow will not accept any changes or alterations to any contract based services, all changes must be discussed and disclosed prior to initiation of said services and must be in print, not as a write in.

Capital Windows and Snow is not responsible for the actions of it’s sub-contractors.